Chicken Flauta Dinner - 4.19
Travel Mug Refill - 0.79
Less for more. That summarizes today's pretty crummy experience.
A few weeks ago, just before I started these reports I could get a flauta dinner and a refill plus tax for $4.93. Then they bumped the dinner price from $3.99 to $4.19. And I could no longer pay with just a fiver. I was a little bummed out, but I understand the need to raise prices occasionally.
Now, however, they've gotten ugly. They pushed the price of the travel mug refill from 59¢ to 79¢ an increase of over a third. Taco Cabana has not made a travel mug available for sale for several years. The only people who have travel mugs are the seriously devoted customers. The pricing committee decided that loyalty should be rewarded with insults. How many transactions include a travel mug refill? I'd be surprised if this price increase yields twenty dollars a day for the entire company, but every day this helps us mug-holders choose to eat somewhere else they lose a lot more. Particularly when we bring our friends along.
My order was entered correctly, but the gal on the line didn't pay attention and so I got both guacamole and sour cream. I pushed the tray back and after the manager/order-taker came over, she fixed it.
Paul ordered a fajita dinner and asked for more sour cream in place of guacamole. He received a tiny dollop of sour cream and when he pointed out this deficiency was told that only one side came with the dinner. He griped a bit and they put some more sour cream on his bed of lettuce.
The refried beans were exceptionally runny. The rice was more than a little crunchy. The guacamole was full of tomatoes and lettuce and onions and a little lacking on the avocado so that it was difficult to spread. The flautas themselves were acceptable.
Posted to Taco Cabana at December 20, 2004 1:31 PMI'm not entirely positive about this, but I believe that tracking your Taco Cabana orders through a blog qualifies for Useless Website of the Week award, were that venerable award still being offerred.
Really. Truly useless. I can't imagine why I find it so interesting. You should make a book of it: "My Eating Disorders At the Cabana".